When is it best to do-it-yourself or go with a pro?

We have definitely reached a new technology tipping point. With the cheaper cost of flip-cams and bandwidth, anyone can quickly and easily create and post video.

Video, done well, and done authentically can help web visitors quickly feel more connected to you and your company. In essence, video is the fastest way to create the perfect salesperson – tirelessly working 24/7 and always projecting exactly the message you wish to convey.

But with this capability comes some risk and the temptation to try to save money by doing it yourself.  When creating a virtual salesperson for your company, consider two important points. First, you need to put your best foot (or face) forward to your worldwide audience.  Second, you need to focus your time, resources, and skills on your core business. Web Video is still an evolving area full of complexity and considerations. If you have a video background, doing it yourself is a great option. If not, you could find yourself diverting your precious time to all sorts of technical issues for a product that may or may not be high quality and achieve your goals.

For critical selling tasks (like your website home page, product demos and educational videos), contracting a professional web video firm may be a much smarter investment:

  • A professional “director” will be able to make you look and sound your best.  Think of it as buying a smart, professional business suit for your website.
  • A web video firm will create a storyboard and/or talking points to make sure you communicate effectively and succinctly.  You generally only have 60-90 seconds to get and keep a viewer’s attention so you need to make those seconds count.
  • A professional web video company will optimize key words, links with social media and hosting options to capture the superior SEO benefits of video.

 Your Next Best Three Steps:

  1. Think about your customer’s buying process. Does your website (or blog or other web location) play a critical role in creating awareness of your company? Do you need to “demo” or communicate your product or service to clients? Do you need to project personal trust? If you answer “yes” to any of these questions, you should consider investing in a professional web video production.
  2. Research the characteristics of a good web video company. Do they understand SEO? Do they have expert directors, editors, sound? Can they integrate the video into your current website, electronic newsletters, and other outlets?
  3. What action do you wish the viewer to take?  Work backwards from there in building your script.

If you have a business question, email or for more business info to to

Author:  Jeanne Rossomme  President, RoadMap Marketing

Key Topics